Shipping Policy
We choose to post all items through Australia Post (or Sendle in some cases). Please keep in mind that there may be delays due to reasons beyond control i.e. floods, covid delays still even in 2023.
When it comes to the shipping costs, they include but are not limited to handling fees and packaging. Included in the shipping costs is the price for any packaging including compostable mailers and cardboard mailing boxes/envelopes or Australia Post mailers and boxes. We do reuse some packaging such as shredded paper/packaging peanuts from orders to reduce the effects on the environment.
Below is an outline of what each shipping cost refers to and please keep in mind that all items are based on the weight of the product being shipped. I also have tracked envelope shipping as an option so its cheaper for those only choosing labels.
Untracked Fabric Lanyard Postage ONLY - This is for 1 fabric lanyard only or metal coins - $2.50.
Please keep in mind that all items in envelopes must be under 20mm. Items such as earrings, lanyards, wristlets and keyrings may be crushed if you choose this shipping method. For this reason I do not post them using this postage option.
Tracked Envelope (This is for labels ONLY) - $6.50
Only documents or stickers can be sent via this parcel method. Labels are sent in either medium or large size envelopes depending on the size of the label. Tracking is also provided for this item so nothing goes missing without a trace.
Earrings, lanyards, wristlets and keyrings can only be sent via parcel post.
Parcel Post - Standard and Express
All items other than the above must be sent as a parcel which is from $12.00 including GST. The parcel post is based on the weight of the item that is being sent including all the additional packaging that is required to keep the item safe during postage. We do not used fixed price shipping through Australia Post and where possible I also use Australia Post satchels and boxes instead of my preferred compostable satchels and recyclable boxes to save on costs for you.
Free Postage
Unfortunately due to the costs of postage at the moment I am unable to offer free postage.
As a small business I unfortunately cannot cover the costs of postage on all orders (as much as I would like to). In some cases I also have to absorb some of the costs.